Q: The outer box will have any words aboult sex product when send?
A: You can be reassured that all of our adult sex toys come discreetly packaged.
Q: I'm having trouble ordering online, what should I do?
A: Please contact customer service: email@example.com Or contact us directly on the website.
Q: How long will it take for my product to arrive?
A: In case of ‘International Air Freight Line Transportation’ delivery method is provided, general International shipping time is approximately 1-2 weeks.
Q: I want to cancel my order, what should I do?
A: You can contact our team immediately and we will do our best to sort it out for you.
Q: Why I press the button, but it doesn't work?
A: Double-pressing the button will cause it to turn on and turn off. Make sure to press and hold the button 2 seconds and then let go.
Q: How do clean the toys?
A: Cleaning with your favourite toy cleaner or warm, soapy water is sufficient.
All Fun-Mates products offer a 12-month warranty for any defects in materials and workmanship from the the purchase date.
- Clean the vibrator thoroughly before and after each use with sterilising fluid or toy cleaner.
- Do not use alcohol-based products, undiluted detergents or silicone based lubricants on silicone products as this may damage the surface of the products.
- After use and clean, store vibrators in its own packaging.
- Please use Fun-Mates original USB cable for charging, as this may damage the vibrators.
- Please note! All Fun-Mates vibrators can not work while charging.
Read carefully the user manual before use.
This is not a children's toy - adult use only
If you are unsure or pregnant - please consult a doctor before use.
This product is classified as electronic equipment.
Fun-Mates Only Sells New Items.
If you have any questions at all, please send us email: firstname.lastname@example.org